Our service agreement with Finzer Imaging Systems was due to expire on July 16. I had been trying to contact this company for more than a week to discuss a contract renewal and order supplies, but was unsuccessful- Then "out of the blue" on July 15, 1 received a call from your amazing Supply Specialist, Janice Jacobsen, What a serendipitous event! She explained the Finzer situation to me and within a week, we had a new contract with ABP, and a spec call and maintenance on our copier (Nick was great!) Janice's follow-up has been outstanding as well. Also, Lisa Eberts in your Maintenance Contract Department has been a delight to work with, She is always positive, cooperative and extremely responsive. Hats off to your entire ABP team This is the best customer service we have ever experienced, and we are looking forward to working with you for many years to come. YOU make customers feel important and valued.
Jolie Roark - SONY Business Development Center, Boulder, CO
I want to thank you for the great job that APP has done for .Haselden Construction. Our relationship began when you consolidated. all of our maintenance contracts on copiers and faxes from another vendor, saving Haselden thousands of dollars per year. As you know, since that time, we have procured equipment from APP for our headquarter requirements, and for many job sites throughout metro Denver, Steamboat Springs, and Wyoming. The equipment more than takes care of our applications,and your service response is prompt and. effective.From an administrative standpoint, the accuracy, of your billing, and the consolidation of over 25 different contracts with different billing cycles, to regular quarterly biliing for all equlpmentthat you support has saved our accounts payable department many hours. We appreciate our relationship with ABP, and look forward to continuing to have ARP serve Haselden's growing equipment and service needs.
want to take the opportunity to thank you and your staff for “always” being there. I have had several emergency situations where a printer or copier has been down and you and your staff have always done your best to get to my issue in the same day. When a tech comes to service our equipment it is so nice to have someone who is competent in the equipment we use. And when I had a printer down you were there with an answer to help our organization get back on our feet by personally bringing us a loaner to use while our printer parts were on order. I would highly recommend you, your staff and Automated Business Products to anyone.
Arapahoe Endoscopy Center
Endoscopy Center at Porter
Pati Venier-Starkman - Manager, HR/IT/AP