ABP Colorado

11999 E. Caley Ave
Unit A
Centennial, CO 80111
303.778.0600 - Direct
303.778.8056 - Fax

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Print Assessments

@Remote, Intelligent Remote Management System

@Remote is a new kind of service solution that utilizes a single connected hardware appliance to collect device data, receive and report service and toner alerts, and enable remote firmware upgrades. A secure web portal is provided as the access point for device reporting. With @Remote, you can remotely manage devices, optimize device usage and reduce your TCO.

Overview, About @Remote

The @Remote management system facilitates remote device management for your networked fleet of multifunctional products and printers. Intelligent alerts automatically notify service providers of devices needing service and toner. @Remote enables remote firmware upgrading and device adjustment. Provides remote access to device utilization reporting

Major Applications

Anyone looking to eliminate manual meter reads. IT Managers seeking to understand what output devices are on the network, optimize these assets and control where and how printer supplies are being consumed. Anyone wanting to simplify management of a printing fleet.

Benefits

Increased up-time and the ability to match device location to work load. Automatic, accurate, timely meter reads and billing Eliminates need for manual meter collection saving hours of labor Usage reporting for the device fleet is accessible remotely from a secure (HTTPS) website using a web browser Ability to optimize for efficiency and cost reduction.

Using @Remote

A hardware appliance automatically transmits encrypted device usage data (including meter data) to the secure @Remote hosting facility Usage data for the fleet is automatically aggregated by the @Remote service and made available, through a secure web portal, as Fleet Utilization reporting Reporting includes: Fleet Population, Utilization, Trending, and other data and drill downs.

@Remote collects Print, Copy, and Fax output usage data for Ricoh devices, and collects total print meter for legacy and third-party devices Toner alerts and service alerts are sent in real time Device firmware may be upgraded on a scheduled basis

Implementing this Solution

  • @Remote is a monthly service
  • Setup and installation requires no IT personnel resources
  • Auto-discovery of network devices
  • Linux-based appliance (1.5 lbs. or less)
  • Protocols: TCP/IP, SNMP, HTTPS, SOAP, SMTP, DHCP
  • Each RC Gate monitors up to 500 network devices and manages 100 Ricoh devices
  • Transmit data to the @Remote service via HTTPS secure communication or email
  • ISO 15408 Common Criteria Information Technology Security Certification recognized by NIAP

Specifications, @Remote

  • Equipment Type: Remote Communication Gate Type BN1 (Network Type)
  • Configuration: Desktop "PC"-Type Appliance
  • Connection Required to Network: Ethernet
  • Interfaces: Two Ethernet interfaces: (1) 10/100Base-T for Technician and (1) 10/100Base-T for General use (1) RS-485 - half duplex serial port.
  • Memory: Flash ROM 4MB / RAM 32MB / SD Card 32MB
  • Displays: (3) LEDs one each for Power, System Error and Communication Error
  • Protocols: TCP/IP, SNMP, HTTPS, SOAP, SMTP, DHCP
  • Meters Acquired and Reported: Print, Copy, Fax Legacy and Print Meter
  • Power Source / Consumption: 120V, 50/60Hz / 20W or less
  • Dimensions: W 7.99" / D 5.7" / H 1.2"
  • EDP Codes: 429500
  • Security Certification: ISO15408/Common Criteria Information Technology Security ISO15408/Common Criteria Information Technology Security Certification pending.

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